Contact Us
We're here to help
Whether you have questions about tournaments, need technical support, or want to provide feedback, our team is ready to assist you.
Response Time
24-48 hours
We aim to respond as quickly as possible
We Can Help
Technical issues, account questions, financial inquiries
What can we help you with?
Technical Support
Platform issues, trading interface problems, connectivity errors, or any technical difficulties
Account & Verification
Account creation, email verification, KYC documents, username changes, or account security
Financial & Transactions
Deposits, withdrawals, payment processing, transaction history, or balance inquiries
Tournaments & Competitions
Tournament rules, prize distributions, entry fees, rankings, or competition-related questions
Privacy & Data
Data protection rights, privacy concerns, information requests, or GDPR-related inquiries
Legal & Compliance
Terms of service, legal notices, compliance matters, or regulatory questions
Complaint Process
If you have a complaint, we take it seriously. Here's how we handle it:
- Contact us via email with a detailed description of your concern
- Provide relevant details (account info, transaction IDs, screenshots if applicable)
- Our team will review your complaint within 48 hours
- We will work with you to resolve the issue fairly and promptly
Data Protection Officer
For data protection and privacy-related inquiries, you can also contact our data protection team: